Professional Sales (DVC)

Recognizing that sales function is increasingly important to the success of any organization, this specialized program provides the knowledge and skills which allow for students to develop the sales and marketing effectiveness required to work in today’s global economy.

Job opportunities

• Sales attendant
• Supervisor
• Manager
• Customer service representative

Possibility of specialisation via the AVS program in Sales Representation

Program Objectives

To develop in the students the knowledge, skills and attitudes required to become qualified salespersons; to communicate effectively with customers and to advise them; to acquire sales techniques; to market products and to integrate harmoniously into a retail business.

Components of the Program

• Promotion of products and services
• Computer skills related to sales
• Purchasing operations
• Professional sales procedures

Admission Requirements

• Hold a Secondary School diploma or its recognized equivalent;
  OR
• To be 16 years of age on September 30 of the school year in which their training is to begin and have earned the Secondary IV credits in language of instruction, second language and mathematics (MATH 416);
  OR
• Have earned those same credits at Secondary III level and continue general courses to obtain the Secondary IV credits while pursuing General Education courses;
  OR
• Be at least 18 years of age and have the functional prerequisites.

Program Content

Code	Statement of the Competency	Hours	Credits
948-422	Determine their suitability for the occupation and the training process.	30	2
948-436	Establish professional relationships in the workplace.	90	6
948-443	Interpret consumer behaviour.	45	3
948-452	Provide customer service.	30	2
948-468	Sell products and services.	120	8
948-473	Perform sales-related transactions.	45	3
948-481	Manage their time at work.	15	1
948-492	Use job search techniques.	30	2
948-504	Begin acquiring professional sales experience.	60	4
948-512	Become familiar with the laws and regulations governing professional sales.	30	2
948-522	Provide after-sales service.	30	2
948-534	Perform sales-related ativities in French (as a second language).	60	4
948-543	Keep their knowledge of products and services up to date.	45	3
948-554	Perform stock management activities.	60	4
948-563	perform visual merchandising activities.	45	3
948-573	Make connections between marketing strategies and sales of products and services.	45	3
948-588	Integrate into the workplace.	120	8

Total: 900 hours

Loans and bursaries are available from the MELS.