Computing Support (DVS)

NEXT COURSES BEGIN: SEPTEMBER 8, 2015! & FEBRUARY 22, 2016! - REGISTER NOW! (DVS)

Did you know that computers are the most dependable tools used in almost all aspects of our daily lives?

Did you also know that all telecommunications, ntertainments, businesses, industries as well as governments depend on computers?

In addition, do you believe that in our today’s electronically based world a career in Computing Support could be in great demand and profitable as well?

Our Computing Support program offers you the opportunity to learn more about the many aspects of computers: hardware, operating systems, software, programming, internet, networking and much more.

You hope you will be part of our next programs.

Job opportunities

As a user support supervisor, computer technician and customer service representative: Technical work with relatively regular work schedules (may require being available for emergencies).

• Diverse work environments
• Companies producing and selling computer products
• Companies or organizations relying on computer technology
• From small businesses to large corporations

Possible specialization

• Most information technology sectors: analyst, programmer, network manager, computer department supervisor
• Self-employed

Objectives of the program

• Development of the skills required to work on a stand-alone computer station or a network by searching and implementing solutions
• Acquisition of communication skills in the work place
• Knowledge of computer products and their characteristics

Skills to be acquired

• Ability to analyze and produce documents
• Communication and interaction in English and French
• Good work habits

Admission Requirements

• Hold a Secondary School diploma or have been granted recognition of equivalent learning;
  OR
• To be 16 years of age on September 30 of the current school year and have earned the Secondary IV credits in the language of instruction, second language and mathematics (Math 416);
  OR
• Have earned those same credits at Secondary III level and obtain the Secondary IV credits while pursuing vocational training courses;
  OR
• Be at least 18 years of age and have the functional prerequisites.

Program Content

Code	Statement of the Competency	Hours	Credits
962-012	Determine their suitability for the occupation and the training process	30	2
962-025	Analyze the architecture and operation of computer systems	75	5
962-038	Exploit the possibilities of operating systems using older technology	120	8
962-043	Apply a problem-solving method	45	3
962-052	Research information	30	2
962-068	Develop a utility program	120	8
962-074	Interact in various work situations	60	4
962-088	Exploit the possibilities of application software	120	8
962-096	Exploit the possibilities of operating systems using recent technology	90	6
962-106	Create and use a database	90	6
962-116	Install the hardware and software of a computer	90	6
962-122	Manage their time	30	2
962-135	Communicate in French	75	5
962-148	Manage access to the resources of a network	120	8
962-157	Install the shareable resources of a network	105	7
962-166	Exploit the possibilities of telecommunications facilities	90	6
962-173	Manage their careers	45	3
962-186	Troubleshoot a computer problem	90	6
962-194	Optimize the performance of a computer	60	4
962-205	Provide technical support at a telephone help desk	75	5
962-218	Ensure the proper operation of computers in the workplace	120	8
962-228	Provide service to clients in the workplace	120	8

Total of 1800 hours.

Loans and bursaries are available from the MELS.